TrainingBriefs® The Inclusive Mindset (Healthcare)
TrainingBriefs® Course

TrainingBriefs® The Inclusive Mindset (Healthcare)

8 Minutes New Level: Foundational

Healthcare today brings together patients from many cultures, backgrounds, and life experiences - each with unique needs, values and expectations. Recognizing these unique differences helps healthcare professionals deliver respectful, patient-centered care that leads to better outcomes for everyone. Having an inclusive mindset is essential in healthcare because understanding a patient’s background, beliefs, and preferences helps providers make better clinical decisions and build trust.

Target Audience: General
Language: English

Inclusion

Features

  • Audio Narration
  • Interactive Exercises
  • Video
  • Post-Assessment

Learning Objectives

  • Learn how applying inclusion-focused skills can reduce unnecessary tests and re-admissions by addressing care barriers and minimizing healthcare disparities.
  • Understand that respecting others (and their differences) leads to better outcomes for both patients and our organization.

Description

Caring for today’s diverse patients means paying attention to how culture, beliefs, and experiences shape their healthcare needs and decisions. When we use inclusion-focused skills thoughtfully, we build trust, improve outcomes, and make the care experience better for both patients and providers.

  • Patients’ cultural backgrounds influence their healthcare expectations, decisions, and outcomes, shaping how they communicate symptoms, make choices, and engage in their care.
  • Being intentionally inclusive enables providers to deliver respectful, patient-centered care that aligns with each patient’s values, beliefs, and preferences.
  • Understanding cultural differences improves communication, diagnosis, and treatment planning by reducing misunderstandings and supporting informed clinical decisions.
  • Inclusion-focused care helps build trust between patients and providers, making patients feel valued, respected, and more comfortable sharing information.

Learning Topics

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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